Reviews

Service is awsome! Fast, friendly and professional. The building and unit is very clean, well light up and easy access. Very secure. Very satisfied!

I spoke with Angie and she is such a doll! She was so informative and helpful. Their prices are so reasonable compared to other storage units! Very happy with my experience. Highly recommend.

Given my situation, Heather was most accommodating and of great assistance and understanding. I would highly recommend this location.

Great staff and friendly service. This is my second time with Apple Self Storage and all my belongings are always safe without any worry.

Excellent customer service from Kathy. Clean facility, highly recommend!

Excellent shop - quick, efficient and wonderful staff. Wonderful customer service.

The Manager is so user friendly, helpful, patience and supportive. For a newcomer and first time user, he has given valuable advice to us. The space is located conveniently in the North side of Sa... Read More

The Manager is so user friendly, helpful, patience and supportive. For a newcomer and first time user, he has given valuable advice to us. The space is located conveniently in the North side of Saint John. Accessing the premises is convenient and loading is easy and private. Security arrangement is perfect which comfort us a lot. Though we have rented the smallest one; it gives ample space to store what we need.

Honestly the most inviting experience! David, who was filling for Jarrid, was amazing! So nice and told everything you could think of. A definite 10 out of 10 experience!

Was wondering everything is so easy in this storage unit like no worker is working there it’s everything is self automated. It seems more quick and efficient.

Friendly, quick, and efficient, they made it easy to get a unit, access our unit, and cancel our unit. Anytime we spoke to someone they were always polite, respectful and worked to earn trust. If more... Read More

Friendly, quick, and efficient, they made it easy to get a unit, access our unit, and cancel our unit. Anytime we spoke to someone they were always polite, respectful and worked to earn trust. If more companies took a page out of their book and did business this way life would be a lot less stressful. As far as pricing goes, they were slightly under the average, but even if others are cheaper, we'd still come back to these guys due to the experience.

I rented a small storage unit here for a short period, and overall it was a great experience. Courtney at the front desk was very helpful, and it was super convenient to be able to pull into the garag... Read More

I rented a small storage unit here for a short period, and overall it was a great experience. Courtney at the front desk was very helpful, and it was super convenient to be able to pull into the garage and move my items straight to the unit. The only drawback is that they don’t provide a lock, and purchasing one on site is quite expensive ($25 for a standard pods lock), so I recommend bringing your own. Other than that, everything went smoothly and I’d definitely use their services again.

Fantastic service received from Natalie! Was picking up a heavy, awkward box with my baby in tow. She went out of her way to bring the item to my car and accommodate me, all with a smile on her face a... Read More

Fantastic service received from Natalie! Was picking up a heavy, awkward box with my baby in tow. She went out of her way to bring the item to my car and accommodate me, all with a smile on her face and a positive attitude. Great customer service is hard to come by these days it seems, so it was certainly greatly appreciated! Thank you!

Henry was absolutely amazing with helping and answering all questions. Definitely recommending Apple Storage to anyone I hear looking for a unit

Rob is great to deal with! Always communicating well on any changes coming to the units at all, have used for about a year and would definitely recommend to anybody else! Big Bay Point Location is whe... Read More

Rob is great to deal with! Always communicating well on any changes coming to the units at all, have used for about a year and would definitely recommend to anybody else! Big Bay Point Location is where I am

Been a loyal customer here for 7 years. Nice storage service with 24 hour access, which is good for me as my hours of work vary. The on site staff are always friendly and courtious. Biggest gripe is t... Read More

Been a loyal customer here for 7 years. Nice storage service with 24 hour access, which is good for me as my hours of work vary. The on site staff are always friendly and courtious. Biggest gripe is that the rent increases at what seems to be 10 months, and couldn't get a discount during the 2020 pandemic

We found Milena to be very friendly and professional during our interaction obtaining our side-by-side storage lockers with eyesight to the loading ramp. Super convenient. The facility itself is well ... Read More

We found Milena to be very friendly and professional during our interaction obtaining our side-by-side storage lockers with eyesight to the loading ramp. Super convenient. The facility itself is well maintained and spotless. Loading ramps are large, spacious and bright. Washrooms, while somewhat dated and in need some minor repair, are otherwise kept very clean and fresh. There could be a few more carts for convenience when there is a large move at the ramps, however, if you have your own, bring it as well. It’s will help out a lot. As well, we have downloaded the keyless entry app so you only show your phone on entry, but have yet to try. It will be very convenient indeed. In summary the little things mentioned do not detract in anyway to how nice the facility and how friendly and helpful the staff are and we strongly recommend!!

Friendly and very helpful and informative. We were given a unit instantly with discounts very incentive place to be

A very great place to have a storage unit and a mail box . Kelly and her co worker are very great . Customer service skills are great . Thank you for your service . Kudos .

Cornelia is amazing !! She really cares about her customers - friendly, professional and super organized. She has helped me many times when I have not locked my unit properly ! Great secure location.

Place is well taken care of. Always clean. Lady behind the counter is always cheerful happy and helpful. She goes out of her way to help us learn the way to our unit. Walked us out showed us how to op... Read More

Place is well taken care of. Always clean. Lady behind the counter is always cheerful happy and helpful. She goes out of her way to help us learn the way to our unit. Walked us out showed us how to open the big doors. Just a pleasure to be around

I have great service both professionally and pure kindness from Apple Storage employees. The service from Kay has been excellent. Also my interaction with Kim has also been excellent. The facility is ... Read More

I have great service both professionally and pure kindness from Apple Storage employees. The service from Kay has been excellent. Also my interaction with Kim has also been excellent. The facility is clean and well taken care of. Thank you

Just stopped in to enquire about storage locker rates and information. Ross and Suzy were super helpful, the space is clean, well planned and seems like all of my stuff will be happy there. ?. Now ... Read More

Just stopped in to enquire about storage locker rates and information. Ross and Suzy were super helpful, the space is clean, well planned and seems like all of my stuff will be happy there. ?. Now I have to move and organize it all.

Well lit and spotless facility! Indoor loading/unloading bay is convenient and keeps you out of the elements if the weather is poor.

I've had the pleasure of utilizing this self storage facility for the past year, and I couldn't be happier with my experience. From the moment I first walked in, I was met with outstanding customer se... Read More

I've had the pleasure of utilizing this self storage facility for the past year, and I couldn't be happier with my experience. From the moment I first walked in, I was met with outstanding customer service and a clean, well-maintained environment. The staff here are incredibly friendly, knowledgeable, and always willing to go the extra mile to assist with any questions or concerns. They made the process of renting a storage unit seamless and stress-free. Overall, I highly recommend this self storage facility to anyone in need of a reliable, secure, and customer-focused storage solution. The exceptional service and well-maintained premises have made my storage experience truly exceptional. Keep up the great work!

We did our due diligence when searching for storage for our items in London Ontario. Of the 5 facilities we visited - apple self storage was the leader in all categories. SAFETY! - Price- customer ser... Read More

We did our due diligence when searching for storage for our items in London Ontario. Of the 5 facilities we visited - apple self storage was the leader in all categories. SAFETY! - Price- customer service & clean facilities. Do your own diligence - you won’t be disappointed. ????

This is a well constructed, clean storage unit. Great location that is easy to get to. The office person was extremely helpful. Very happy we found and chose this business. thanks, Bob

My experience with Apple Self Storage was wholly positive. The space is clean and easy to access, and the site manager was always very communicative and helpful, even to the point of going above and b... Read More

My experience with Apple Self Storage was wholly positive. The space is clean and easy to access, and the site manager was always very communicative and helpful, even to the point of going above and beyond her duties to assist me during my move out. Highly recommend.

We have been renting a storage unit since August 2024 and the place is very clean and well maintained. I would highly recommend.

I had to drop off several Amazon packages through Purolator, but they only sent me one waybill for eight packages. Nathan stepped in and completely saved the day. He thought outside the box, stayed ca... Read More

I had to drop off several Amazon packages through Purolator, but they only sent me one waybill for eight packages. Nathan stepped in and completely saved the day. He thought outside the box, stayed calm, and found a solution that actually worked. Thank you so much, Nathan, you truly saved the day! Your help was greatly appreciated, and I want to make sure you’re recognized for your outstanding service.

Apple Self Storage is a life saver for my family members! My daughter in law and grandson, Julia and Owen, use these facilities and both are really happy. Korey is kind and helpful, to say the least. ... Read More

Apple Self Storage is a life saver for my family members! My daughter in law and grandson, Julia and Owen, use these facilities and both are really happy. Korey is kind and helpful, to say the least. This place can be trusted. ?

Great experience here !! Kory was so helpful and friendly. I’ve had poor service in the past at other storage rental facilities. The staff at Apple self storage, particularly Kory, provided amazing ... Read More

Great experience here !! Kory was so helpful and friendly. I’ve had poor service in the past at other storage rental facilities. The staff at Apple self storage, particularly Kory, provided amazing service and were so efficient. 10/10 would definitely recommend for any and all your storage needs !!

Bonnie was super helpful all the way, making us feel at ease and well-informed. The place is spotless and well-maintained, and we're grateful they can assist with our business storage needs!

I had an excellent experience at the storage facility thanks to the outstanding service provided by Jonathan and John. Both of them were incredibly professional, friendly, and helpful throughout the e... Read More

I had an excellent experience at the storage facility thanks to the outstanding service provided by Jonathan and John. Both of them were incredibly professional, friendly, and helpful throughout the entire process. They took the time to answer all my questions, made sure I understood everything clearly, and went above and beyond to make my move-in smooth and stress-free. It’s rare to come across such dedicated and courteous staff. I truly appreciate their hard work and would highly recommend this location because of them. Great job, Jonathan and John!

I've used apple storage in parry sound twice now. Both times speaking with Barbara and she made the process of getting the storage unit very easy and prompt. Would recommend!

We've been very pleased with our experience at Apple Self Storage. The facility is clean and well-secured. Mark has been very helpful, efficient and pleasant to interact with.

I went into this location with a lot of questions and the manager Brian Carter was very good at explaining all the units to me and what I would need for my specifications. Kind, courteous and never pu... Read More

I went into this location with a lot of questions and the manager Brian Carter was very good at explaining all the units to me and what I would need for my specifications. Kind, courteous and never pushed me into making any decisions on the spot. Would recommend Apple Storage to anyone looking at renting a unit.

Visited the Apple Storage on Newkirk rd. Richmond hill, On. location, looking for a 5x5 unit, the sales man Tom showed me a 5x6 perfect for my needs, he was very knowledgeable on what was available an... Read More

Visited the Apple Storage on Newkirk rd. Richmond hill, On. location, looking for a 5x5 unit, the sales man Tom showed me a 5x6 perfect for my needs, he was very knowledgeable on what was available and upfront with how much the end cost of the unit was, and what was expected on a monthly bases. I felt welcome, and left happy with my choice. Thanks Tom.

The facility is very clean and goes beyond average storage. Security is throughout so I have no concern keeping my valuables here. Ricky went beyond to ensure us on any issues we have. 100% recommend!

Extremely prompt and helpful always were very quick to answer any of my questions by email and were awesome to deal with highly recommend

Thank you to Cathy and all of Apple Self Storage for their amazing services and accommodations! I came right before close and Cathy was kind enough to open my file and set me up regardless of the time... Read More

Thank you to Cathy and all of Apple Self Storage for their amazing services and accommodations! I came right before close and Cathy was kind enough to open my file and set me up regardless of the time! 5/5 Stars and I highly recommend to anyone for their storage needs!

This is a wonderful place with patient, virtuous, and attentive staff who at the same time as being all that, they give you your privacy as well. Only thing that is a draw back is that it’s not acce... Read More

This is a wonderful place with patient, virtuous, and attentive staff who at the same time as being all that, they give you your privacy as well. Only thing that is a draw back is that it’s not accessible 24 hours. Other than that, I would recommend this place to anyone for their storage needs.

Friendly staff Very helpful. Lots of different size units to choose from. Newer units. Very reasonably priced compared to other places. Gate access and great location in New Sudbury. Highly recommen... Read More

Friendly staff Very helpful. Lots of different size units to choose from. Newer units. Very reasonably priced compared to other places. Gate access and great location in New Sudbury. Highly recommended.

The staff was super attentive and provided me a unit that was efficient clean warm and has security access to and from your vehicle. I highly recommend your storage needs for a good price.

I Love the location, the gate is a bit of an inconvenience. it is safe and secure. I got a great deal Online on the website. It’s abit different from the other location but same experience.

My friends and I stopped at Apple Self Storage to reserve a storage unit for the summer. We were served by Silvio Valerio who was extremely helpful and very patient when answering our questions. Overa... Read More

My friends and I stopped at Apple Self Storage to reserve a storage unit for the summer. We were served by Silvio Valerio who was extremely helpful and very patient when answering our questions. Overall the customer service was excellent. The storage itself has good location and looks to be very safe/secure. 100% will recommend.

We’ve been renting at Apple Self Storage for our business since 2022 and couldn’t be happier. Jennifer, Dianne, and Jeff are always friendly and go above and beyond to help with any requests. If y... Read More

We’ve been renting at Apple Self Storage for our business since 2022 and couldn’t be happier. Jennifer, Dianne, and Jeff are always friendly and go above and beyond to help with any requests. If you’re looking for storage downtown, definitely check them out!

I will only rate a storage locker five stars when the walls are covered with cool graffiti instead of what feels like a scene out of breaking bad. Great place though. Great Security. Great help. Good... Read More

I will only rate a storage locker five stars when the walls are covered with cool graffiti instead of what feels like a scene out of breaking bad. Great place though. Great Security. Great help. Good downtown locations. You get what you pay for. Recommended.

Griffin was a huge help, made the process very smooth and painless. He was very polite, showed me around the place and explained the whole process so well I didn't have any questions to ask. I'll defi... Read More

Griffin was a huge help, made the process very smooth and painless. He was very polite, showed me around the place and explained the whole process so well I didn't have any questions to ask. I'll definitely be coming back here if I need such services in the future.

Friendly service rep, helping to get the best rate for the value. Clean and secured facility.

This facility is so friendly and helpful. I have used Apple Storage in the past and when I found out this was managed by them I knew I was in good hands. Dealing with Luisa whom is the site manager wa... Read More

This facility is so friendly and helpful. I have used Apple Storage in the past and when I found out this was managed by them I knew I was in good hands. Dealing with Luisa whom is the site manager was an absolute pleasure and she made it a stress free sign up. She put me in a unit really close to the elevators so that it would be easy for my move when I asked about boxes she had a whole display out in front and even gave me a discount for spending over $40! Good and HELPFUL customer service is rare to find so I wouldn’t look any further, this is an amazing location.

Nice guy, very helpful. Don't go on a rainy day, though, grounds are mushy

I have had the most wonderful experience with Vault Self Storage! From the moment I stepped through their doors, I was met with the friendliest and most accommodating staff I've ever encountered. They... Read More

I have had the most wonderful experience with Vault Self Storage! From the moment I stepped through their doors, I was met with the friendliest and most accommodating staff I've ever encountered. They truly go above and beyond to make sure their customers are comfortable and satisfied. The cleanliness and safety of the facility are truly remarkable. The entire place is impeccably maintained, and it's clear that they prioritize the well-being of both their customers and their belongings. It's such a relief to know that my items are stored in a secure environment. The staff at Vault Self Storage is absolutely awesome! They are always ready to assist, answer any questions, and provide guidance whenever needed. Their professionalism and kindness make every interaction a pleasant one. I can confidently say that Vault Self Storage sets the gold standard for storage facilities. If you're looking for a secure, clean, and friendly place to store your belongings, look no further. I wholeheartedly recommend Vault Self Storage to anyone in need of storage solutions. They've earned every one of these five stars! ?????

Very friendly service here, the admin goes out of their way to make sure you understand everything before you get a unit. Clean place and typically quiet.