Reviews

This s was an awesome visit. Melissa was great, what a great personality and happy… we connected and more than helpful I love stopping to see her… great personality throughout

Great company. Clean units, friendly and very accommodating. Definitely use if needed again!

I was very happy with the ease of access and cleanliness of the unit. The rep also stayed late on a Saturday to make sure I could get in, which was really kind - shoutout to Cathy. This was a great ex... Read More

I was very happy with the ease of access and cleanliness of the unit. The rep also stayed late on a Saturday to make sure I could get in, which was really kind - shoutout to Cathy. This was a great experience, would definitely rent again.

Great staff and friendly service. This is my second time with Apple Self Storage and all my belongings are always safe without any worry.

Excellent customer service from Kathy. Clean facility, highly recommend!

This is my first time using a storage unit and they have exceeded my expectations. I don’t have to worry about my items, knowing they are safe. So convenient to access my unit. Wonderful folks to wo... Read More

This is my first time using a storage unit and they have exceeded my expectations. I don’t have to worry about my items, knowing they are safe. So convenient to access my unit. Wonderful folks to work with

It was easy and practice. David showed me everything I need to know to access, guide me to my spot and explain very well. Clear space, ventilated, all working great.

Honestly the most inviting experience! David, who was filling for Jarrid, was amazing! So nice and told everything you could think of. A definite 10 out of 10 experience!

Been renting a locker at Lighthouse since last spring and the service is very friendly. Buildings and yard are very well maintained and very clean. I like the security they have at Lighthouse knowing ... Read More

Been renting a locker at Lighthouse since last spring and the service is very friendly. Buildings and yard are very well maintained and very clean. I like the security they have at Lighthouse knowing our goods are well protected. Yes i recommend Lighthouse Storage to anyone looking for a good clean, secured and easy accessible facility to store their goods.

The front desk girls are friendly they made it easy and in no time I was set up with my storage locker I like this place its clean easy access and great location I'm also a repeat customer I recommend... Read More

The front desk girls are friendly they made it easy and in no time I was set up with my storage locker I like this place its clean easy access and great location I'm also a repeat customer I recommend this for your to go for storage

Helpful and friendly staff. Reasonable prices. Decent location if your DT.

Fantastic service received from Natalie! Was picking up a heavy, awkward box with my baby in tow. She went out of her way to bring the item to my car and accommodate me, all with a smile on her face a... Read More

Fantastic service received from Natalie! Was picking up a heavy, awkward box with my baby in tow. She went out of her way to bring the item to my car and accommodate me, all with a smile on her face and a positive attitude. Great customer service is hard to come by these days it seems, so it was certainly greatly appreciated! Thank you!

I rented the a unit in Aug 2023. I dealt with Diane from the Aurora location, she was friendly, polite and understood my needs and recommended the right size unit for me. Never had an issue with ente... Read More

I rented the a unit in Aug 2023. I dealt with Diane from the Aurora location, she was friendly, polite and understood my needs and recommended the right size unit for me. Never had an issue with entering the property after hours, even in the winter it was kept clean easy to access. I highly recommend using them if you need any storage requirements.

Rob is great to deal with! Always communicating well on any changes coming to the units at all, have used for about a year and would definitely recommend to anybody else! Big Bay Point Location is whe... Read More

Rob is great to deal with! Always communicating well on any changes coming to the units at all, have used for about a year and would definitely recommend to anybody else! Big Bay Point Location is where I am

Been a loyal customer here for 7 years. Nice storage service with 24 hour access, which is good for me as my hours of work vary. The on site staff are always friendly and courtious. Biggest gripe is t... Read More

Been a loyal customer here for 7 years. Nice storage service with 24 hour access, which is good for me as my hours of work vary. The on site staff are always friendly and courtious. Biggest gripe is that the rent increases at what seems to be 10 months, and couldn't get a discount during the 2020 pandemic

We found Milena to be very friendly and professional during our interaction obtaining our side-by-side storage lockers with eyesight to the loading ramp. Super convenient. The facility itself is well ... Read More

We found Milena to be very friendly and professional during our interaction obtaining our side-by-side storage lockers with eyesight to the loading ramp. Super convenient. The facility itself is well maintained and spotless. Loading ramps are large, spacious and bright. Washrooms, while somewhat dated and in need some minor repair, are otherwise kept very clean and fresh. There could be a few more carts for convenience when there is a large move at the ramps, however, if you have your own, bring it as well. It’s will help out a lot. As well, we have downloaded the keyless entry app so you only show your phone on entry, but have yet to try. It will be very convenient indeed. In summary the little things mentioned do not detract in anyway to how nice the facility and how friendly and helpful the staff are and we strongly recommend!!

I went to see about Apple Storage on opening day.... 1st customer. I spoke with Rob, very nice, accommodating, and introduced me to Katlyn. She was helpful with details, and finding us a spot to park ... Read More

I went to see about Apple Storage on opening day.... 1st customer. I spoke with Rob, very nice, accommodating, and introduced me to Katlyn. She was helpful with details, and finding us a spot to park our trailer. She provided extra info and details of the storage area. Once set up, our process went smoothly and storage area is convenient to us.

Apple Storage Collingwood. Great friendly service. Very accommodating, very clean units. My first time using them. I highly recommend them for all your storage needs. I will book them again for the wi... Read More

Apple Storage Collingwood. Great friendly service. Very accommodating, very clean units. My first time using them. I highly recommend them for all your storage needs. I will book them again for the winter season. Thank you Julie.

Been customer for more than two years and thanks Cornelia for everything. She’s passion and attitude always make me feel warm. No matter I met her in person or talk with her on phone, she always pro... Read More

Been customer for more than two years and thanks Cornelia for everything. She’s passion and attitude always make me feel warm. No matter I met her in person or talk with her on phone, she always provided best service and support. 10/10 for her service and this location.

Great customer service, front desk lady (Charlie) was extremely helpful and nice. Would definitely recommend using this self storage company.

I have great service both professionally and pure kindness from Apple Storage employees. The service from Kay has been excellent. Also my interaction with Kim has also been excellent. The facility is ... Read More

I have great service both professionally and pure kindness from Apple Storage employees. The service from Kay has been excellent. Also my interaction with Kim has also been excellent. The facility is clean and well taken care of. Thank you

Just stopped in to enquire about storage locker rates and information. Ross and Suzy were super helpful, the space is clean, well planned and seems like all of my stuff will be happy there. ?. Now ... Read More

Just stopped in to enquire about storage locker rates and information. Ross and Suzy were super helpful, the space is clean, well planned and seems like all of my stuff will be happy there. ?. Now I have to move and organize it all.

Allison is so wonderful and helpful. This is my first time using a storage and she made the whole process simply smooth.. The place is also easy to access and clean. Allison keep up the great work.

I simply cannot fault the team here at Apple Storage Leaside, especially Alisha! Alisha is the queen of all things storage in Toronto. She was so helpful, gave me great advice on what size storage tha... Read More

I simply cannot fault the team here at Apple Storage Leaside, especially Alisha! Alisha is the queen of all things storage in Toronto. She was so helpful, gave me great advice on what size storage that I needed. Plus, she answers the phone. So cool to be able to speak someone! Don't bother looking for storage elsewhere, you have found Storage heaven right here in Leaside, that is run by the best team in Toronto. Shout out to Joe and Abdul for their help as well.

Super helpful and friendly staff. I will definitely be using their services again. Highly recommend.

Best deals, best staff, best facility! This company is one of the most technologically advanced, clean, caring, and genuine companies I've ever had the pleasure to deal with! You can move in completel... Read More

Best deals, best staff, best facility! This company is one of the most technologically advanced, clean, caring, and genuine companies I've ever had the pleasure to deal with! You can move in completely online, without having to speak to anyone or wait on office hours. But if you do need to speak to someone, the girls in the office are some of the kindest and funniest you will ever meet.

I would definitely recommend this storage for long haul! The facility is organized and clean.. Barb is an amazing representative. She is knowledgeable and patient when it comes to explaining TnC and s... Read More

I would definitely recommend this storage for long haul! The facility is organized and clean.. Barb is an amazing representative. She is knowledgeable and patient when it comes to explaining TnC and showing around the facility. Thank you Team Apple self storage ?

We have been renting a storage unit since August 2024 and the place is very clean and well maintained. I would highly recommend.

Tom Scopie was great help! From the check in to check out to quality of service! He helped me out big time with making sure everything went smoothly. Besides him, everyone else was greatly helpful and... Read More

Tom Scopie was great help! From the check in to check out to quality of service! He helped me out big time with making sure everything went smoothly. Besides him, everyone else was greatly helpful and did a great job making me feel comfortable and ensuring I have a great service while here! Thank you all so much for your help!

We’ve had excellent service & are very pleased with our storage locker. Great location & a very secure. Thank you Apple Self Storage for making everything so much easier for us. We greatly appreciat... Read More

We’ve had excellent service & are very pleased with our storage locker. Great location & a very secure. Thank you Apple Self Storage for making everything so much easier for us. We greatly appreciate it.

Pleasant, efficient and thorough.

I went to this store this morning. Benjamin gave me a detailed introduction and walked me to check each type of space that suitable to my needs. He is friendly, patient, considerate. Very professiona... Read More

I went to this store this morning. Benjamin gave me a detailed introduction and walked me to check each type of space that suitable to my needs. He is friendly, patient, considerate. Very professional! I made my decision right away and moved in in one hour. Great facilities and well managed. Thank you Benjamin for your help! Great experience!

I had an excellent experience at the storage facility thanks to the outstanding service provided by Jonathan and John. Both of them were incredibly professional, friendly, and helpful throughout the e... Read More

I had an excellent experience at the storage facility thanks to the outstanding service provided by Jonathan and John. Both of them were incredibly professional, friendly, and helpful throughout the entire process. They took the time to answer all my questions, made sure I understood everything clearly, and went above and beyond to make my move-in smooth and stress-free. It’s rare to come across such dedicated and courteous staff. I truly appreciate their hard work and would highly recommend this location because of them. Great job, Jonathan and John!

Barbara was an absolute pleasure to deal with. She made the process from start to finish painless and seamless. Excellent customer service! I highly recommend using Apple Self Storage.

We've been very pleased with our experience at Apple Self Storage. The facility is clean and well-secured. Mark has been very helpful, efficient and pleasant to interact with.

Convenient, friendly, and concerned for your items and time. Easy access night or day, and on the way in or out of town. Our second year and we appreciate them being here.

Very clean building, halls, and units. Well organized. Carts provided to bring your stuff to your unit. Loading/unloading bay. Front desk with staff. Very friendly and helpful staff. Moving supplies a... Read More

Very clean building, halls, and units. Well organized. Carts provided to bring your stuff to your unit. Loading/unloading bay. Front desk with staff. Very friendly and helpful staff. Moving supplies and locks are available to purchase. Secure place. Very easy and convenient process to rent a unit.

Wow! Great new facility has just opened here. Very big, clean, and modern! Very positive experience with Ricky and Polly. Thank you for the amazing $5 promotion!!!

Very clean awesome storage facility just wish gates were open later it closes at 10:30 pm other than that excellent place to store your things. Silvio the manager is awesome to deal with and very nice... Read More

Very clean awesome storage facility just wish gates were open later it closes at 10:30 pm other than that excellent place to store your things. Silvio the manager is awesome to deal with and very nice and knowledgeable

The site manager was incredibly helpful in the selection and rental process. The lockers are very nice.

Great storage spaces! New. Reasonable price.

Just got the unit today but so far so good! Friendly guy at the front desk and reasonable pricing.

Amazing service, eager to help and make everything as convenient as possible. Very happy and will be my first recomendation to anyone who needs a safe and reliable storage facility. 10/10!

It takes a lot for me to give anything let alone anyone a 5/5 stars, but these guys made it possible! From their kindness, accommodation, they were always so responsive and easy to talk to and good fo... Read More

It takes a lot for me to give anything let alone anyone a 5/5 stars, but these guys made it possible! From their kindness, accommodation, they were always so responsive and easy to talk to and good for a laugh and listening ear. They helped me out in ways that I am so thankful for as someone new to Thunder Bay, and went above and beyond in ways that I will ALWAYS remember! Another shoutout specifically to Silvio and Ron for the good work they do and for their kindness and understanding and helping me out. Definitely recommend to a friend to come here for all your storage needs! Come for the storage, stay for the amazing company!

Jeff, Jennifer and Diane were extremely friendly and helpful with my storage needs. I know I’m with the right company because of the helpful staff. The facilities are clean and neat. Thank you Apple... Read More

Jeff, Jennifer and Diane were extremely friendly and helpful with my storage needs. I know I’m with the right company because of the helpful staff. The facilities are clean and neat. Thank you Apple Self Storage downtown.

Exceptional Service and Professionalism We have been tenants at The Planet in The Junction for the past 18 months, and our experience has been outstanding. Aaron, the Property Manager, and Abdul, the... Read More

Exceptional Service and Professionalism We have been tenants at The Planet in The Junction for the past 18 months, and our experience has been outstanding. Aaron, the Property Manager, and Abdul, the Assistant Property Manager, have consistently gone above and beyond to ensure a seamless experience. Their helpfulness, friendliness, and professionalism have greatly contributed to our well-being. They are always prompt, accommodating, and on top of every detail. We are truly grateful for their support and highly recommend Apple Storage to anyone looking for a reliable and customer-focused facility. — STAX Specialty Hardware Studio

Apple Self Storage in Waterloo is a top-notch storage solution that exceeds expectations in every way. From the moment I stepped in, the friendly and helpful staff made the process effortless. The fac... Read More

Apple Self Storage in Waterloo is a top-notch storage solution that exceeds expectations in every way. From the moment I stepped in, the friendly and helpful staff made the process effortless. The facility is spotless, well-lit, and equipped with cutting-edge security measures, giving me peace of mind about storing my belongings. Accessing my unit was a breeze with their convenient hours and easy-to-use entry system. Moreover, their various storage options cater to all needs. Whether it's short-term or long-term storage, I confidently recommend Apple Self Storage for their exceptional service and secure, well-maintained facility. A definite go-to for anyone seeking reliable storage in Waterloo.

Nice and clean facility friendly staff I recommend this storage to anyone who needs to store there belongings

We recently rented a locker here. Excellent customer service. If you meet Simon allow yourself some extra time. Very very nice friendly guy. He is part of the reason we chose this location. After movi... Read More

We recently rented a locker here. Excellent customer service. If you meet Simon allow yourself some extra time. Very very nice friendly guy. He is part of the reason we chose this location. After moving our stuff in I do have a comment about the flooring. Lots of bumps and if you pile your cart high you may lose stuff. Freight elevator is nice and large but can be a bit tricky to operate, assuming the last people closed all the doors. They have carts to use age Simon even brought me a bottle of water. Nice place

What a great service we received at this place. Ed is super friendly, he explained things to us in detail and gave us a tour of the facilities. Without a doubt, highly recommended.

Just recently rented a storage unit. Melissa was very clear with all costs and was an absolute pleasure to deal with. This location seemed very secure and was very well kept.

Very friendly service here, the admin goes out of their way to make sure you understand everything before you get a unit. Clean place and typically quiet.